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Privacy Policy | 8kLiveTV

Your privacy is our priority. Read the 8KLiveTV Privacy Policy to understand what data we collect, how we use it to provide our IPTV service, and how we protect it.

Your privacy is incredibly important to us at 8KLiveTV. This policy was written to help you understand what information we collect, why we collect it, and how we use and protect it. Our goal is to be transparent and straightforward, so you can feel confident using our service.

By using 8KLiveTV.com and our IPTV services, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

To provide you with a great service, we need to collect a few things. We’ve broken it down into two simple categories:

A) Information You Provide to Us:

  • Account Information: When you sign up, we ask for your name and email address. This is used to create and manage your account.

  • Payment Information: When you make a purchase, your payment details (like credit card numbers) are processed directly by our secure third-party payment partners (e.g., Stripe, PayPal). We never see or store your full credit card information on our servers.

  • Communications: If you contact our support team, we keep a record of that conversation to help you solve any issues.

B) Information We Collect Automatically:

  • Device and Connection Information: We collect your IP address and information about the device you are using (e.g., Smart TV, Android Box, browser type). This is essential for delivering the streams to you, preventing unauthorized access, and troubleshooting technical problems.

  • Basic Usage Data: We collect general information about how you use our service, such as login times. This helps us understand service demand and ensure our systems are running smoothly. We do not monitor what you specifically watch.

2. How We Use Your Information

We use your information for one main reason: to make your experience with 8KLiveTV better. Here’s how:

  • To Provide and Maintain Our Service: To set up your account, deliver content, and ensure everything works correctly.

  • To Process Your Payments: To manage your subscription and renewals securely.

  • To Communicate With You: To send you important service updates, respond to your support requests, and inform you about your account status.

  • To Improve Our Service: By understanding how our service is used, we can identify areas for improvement and make our platform more reliable.

  • To Secure Your Account: We use IP addresses and device information to prevent fraud and protect your account from unauthorized use.

3. How We Share Your Information

This is simple: We do not sell your personal information to third-party marketers. Ever.

We only share your information with trusted partners who help us run our business, such as:

  • Payment Processors: To securely handle your payments.

  • Service Infrastructure Providers: The companies that host our servers and help us deliver the content.

We only share the minimum information necessary for them to perform their function, and they are legally bound to keep it secure and confidential.

4. Data Security

We take the security of your data seriously. We use industry-standard security measures, including SSL encryption, to protect your information during transmission. We work with partners who are known for their strong security practices. While no online service is 100% secure, we are committed to doing everything we can to protect your data.

5. Your Choices and Rights

You are in control of your information.

  • Access and Update: You can access and update your account information (like your email) by logging into your account.

  • Marketing Emails: You can opt out of any promotional emails we might send by clicking the “unsubscribe” link at the bottom of the email. We will still send essential service-related emails.

  • Account Deletion: If you wish to delete your account, please contact our support team. Please note that we may need to retain certain information for legal or billing purposes.

6. Children’s Privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove it.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational or legal reasons. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please don’t hesitate to reach out.